Terms & Policy


Jazz Limousine Terms & Conditions

Cancellation Policy 

A Cancellation fee equal to the total trip cost including gratuity will be charged for any cancellation that is made less than 4 hours before the scheduled pick up time for airport transportation in the New York metropolitan area. All out of state pick-ups, require 24 hours notice. Jazz Limousine is not responsible for passenger flights, which are missed, canceled, diverted, and delayed or any other incident that results in failure to comply with the required cancellation policy. We will exact our best effort to fulfill client needs, in these instances, subject to wait time fees or late cancellations and re-bookings, without detriment to other reserved clients. Passenger is responsible for all damages to vehicle rented including cigarette burns and vomit. The cost of repair are at the expense of the passenger. There is a 6 hour minimum on hourly rentals. There is a 24 hour cancellation policy or pay 6 hour minimum on hourly rentals and lose deposit.

No-Show Policy

A no show fee equal to the trip cost plus applicable waiting time, tolls, parking, and gratuity will be charged when the passenger fails to show at the designated location for which a reservation has been made.

Deposit Policy

A non-refundable deposit of 50% is required on reservations for weddings, proms, and all hourly charters. A valid credit card and authorization process is required before reservations are confirmed.

Payment Procedures

Cash or Credit Card (American Express, Visa, Master Card, and Discover) is the standard accepted and agreed upon payment method. Charges will reflect costs incurred while performing transportation services for reservations placed with Jazz Limousine by the customer, its agents, and any individuals requesting transportation as an authorized person of the customer and will reflect costs including but not limited to trip charges, tolls, parking, gratuity, and fuel surcharge.

For direct billing, upon credit approval and subject to a minimum $ 500.00 per month volume, Jazz Limousine will invoice clients upon completion of the reserved transportation with payment due upon receipt of invoice. Invoicing is contingent upon an executed Credit Card Authorization Form to be held on file to apply charges not honored in a timely manner. A late charge of $25.00 will be added to all credit card processed invoices if payment fails to reach us within 25 days from invoice date.

Reservation Method

Reservations may be booked 7:00 am - 10:00 pm , 7 days a week, and 365 days a year. Reservations, changes or cancellations may be made by calling our reservation number (516) 822-4200. Reservations are accepted during normal business hours, in advance. Less than 12-hour notice is subject to availability.

Special Amenities

Our professional chauffeurs provide cold soft drinks, bottled water when booking a stretch limousine. Other amenities are available upon request. Must be 21 years of age to drink alcohol by law.

Indemnification and Hold Harmless

Jazz Limousine and Customer each agree to defend, indemnify, and hold harmless the other party from and against all claims, actions or causes of action, liabilities, including reasonable attorneys' fees, and costs arising from the defense of any claim, action, cause of action or liabilities arising out of or resulting from any act taken or committed by Jazz Limousine or Customer pursuant to the performance of each party's obligations hereunder. Jazz Limousine and Customer each agree to defend, indemnify, and hold harmless the other party for any claim, action, cause of action, and liabilities which may be asserted by third parties arising out of the performance of either party's obligations pursuant to this contract, except for the willful misconduct or gross negligence of the other party.

Dispute Resolution

If there is a dispute concerning the quality of service and / or any incidents thereto, the parties agree that they shall resolve such dispute by good faith negotiation or common law binding arbitration.


If one party agrees to waive its right to enforce any term of this agreement, it does not waive its right to enforce such term or any or all other terms of this agreement at any other time. Jazz Limousine does not guarantee arrival at or departure from any point at a specific time due to circumstances beyond its control such as accidents, breakdowns, traffic and road conditions, storms, etc. and shall not be held liable for claims resulting in delays from such conditions. Jazz Limousine reserves the right to substitute the contracted vehicle in the event of such an occurrence mentioned above with a vehicle of like kind and quality. Customer waives all claims for consequential damages and agrees that liability shall be limited to the costs accrued to Jazz Limousine for the disputed service.

Governing Law

This agreement shall be governed by and construed under the laws of the Commonwealth of New York. If any provision of the contract is unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

Attorneys' Fees

In the event any legal action is taken against Jazz Limousine, it is agreed that the unsuccessful party to such action shall pay all court costs, reasonable attorneys' fees, and expenses.


If agreement as stated above meets with the approval of Customer, it will be considered accepted in its entirety unless written notice is received within 5 days by Jazz Limousine.

Effective 04/01/20. Subject to change without notice.


Privacy Policy

Jazz Limousine Service is very sensitive to the privacy concerns of visitors to our Web sites. The purpose of this Online Privacy Policy is to describe what types of personal information we collect from visitors to our Web site at, the purposes for which we use the information, what rights you have regarding personal information you submit, and to whom and under what circumstances we disclose personal information. This Online Privacy Policy applies to our information collection, use, and disclosure practices for visitors.

Collection of Non-personal Information

Certain non-personal information about site visits is recorded by the standard operation of the Internet servers on which our Web sites are operated. The non-personal information that we may collect includes the type of operating system in use (e.g., Macintosh or Windows), the type of browser being used by the visitor (e.g., Netscape or Internet Explorer), IP addresses, and the number and frequency of visitors to our site.

When you view our Web sites, we may collect certain non-personal information from you by using small text files known as cookies. We use cookies for several purposes, such as to recognize visitors to our sites, to determine the number of unique visitors to our site, and to ascertain which site pages they visit. We may associate non-personal information we collect with personal information we collect from visitors to our Web sites.

You are always free to decline cookies, but in doing so you may not be able to use certain features on our Web sites. The "help" segment of the toolbar on most browsers will tell you how to configure your browser to not accept new cookies, how to have the browser inform you when you receive a new cookie, and how to erase cookies from your hard drive.

Collection of Personal Information

We only collect personal information (which may include, but is not necessarily limited to, first and last name, home or other physical address, e-mail address, telephone number, credit card information) when you voluntarily submit it to us. For example, you may choose to provide us with your personal information in order to request more information about our products and services, make suggestions for the operation of our site, make reservations, or participate in an online interactive activity or marketing research.

Use of Information

Jazz Limousine Service, Inc., may use information collected from visitors to our Web sites for any of the following purposes (1) to perform the requested transportation services (2) to send marketing and other communications to our visitors, (3) to allow Jazz Limousine Service, Inc., to inform visitors of upcoming events, promotions, or activities on our site, (4) to conduct internal reviews of our site (e.g., to determine the number of visitors to the site), (5) to help us better understand visitors' use of our site, (6) to respond to specific requests from our visitors, (7) to conduct marketing research, and (8) to protect the security or integrity of our site non-personally identifiable information will be used for purposes of conducting internal reviews of the site and to provide an enhanced online experience for our visitors.

Disclosure of Information

Jazz Limousine Service, Inc., will only transfer or otherwise disclose the information it collects from its site visitors to employees and independent contractors of Jazz Limousine Service, Inc., subsidiaries and affiliates of  Jazz Limousine Service, Inc., consultants, and other business associates, service providers, and suppliers, if the disclosure will enable that party to perform a business, professional, or technical support function for Jazz Limousine Service, Inc., or if required to do so by law. We will also transfer or otherwise disclose personal information in response to judicial process, and, as permitted under provisions of law, to provide information to law enforcement agencies or in connection with an investigation on a matter related to public safety.

Acceptance of Privacy Terms & Conditions

By visiting, you are agreeing to the practices described in this Online Privacy Policy. To the extent that any of the third-party sites accessible through Jazz Limousine Service, Inc., Web sites have different privacy practices from those stated in the Online Privacy Policy, those third-party privacy practices govern the collection and use of information you provide when visiting those sites. Jazz Limousine Service, Inc., is not responsible for the policies, content, and practices of other companies.